Welcome to Flux Managed Services, a revolutionary IT Services Company.
About Flux Managed Services
Frustrated by the impersonal approach of large IT service providers, our founder set out to create a unique IT solutions company that prioritizes personalized service, technical expertise, and customer satisfaction. At Flux Managed Services, we understand that navigating complex IT issues can be overwhelming, which is why we're dedicated to providing expert guidance and support every step of the way.
Our Approach
We're committed to delivering tailored IT solutions that meet the specific needs of your business. Whether you need outsourced IT services, on-call support, or a combination of both, our skilled team is here to ensure your technology infrastructure runs smoothly and efficiently. We take pride in being people-friendly, responsive, and proactive in our approach.
What Sets Us Apart
- Personalized Service: No automated responses or overseas call centers. Our team is dedicated to providing you with personalized attention and support.
- Technical Expertise: Our team of experts has the knowledge and experience to handle complex IT issues and provide innovative solutions.
- U.S.-Based Support: Our support services are based in the U.S., ensuring that you receive prompt and efficient assistance.
Our Commitment:
At Flux Managed Services, we're committed to treating every customer with professionalism and respect. We prioritize building long-term relationships with our clients and strive to deliver exceptional service that exceeds your expectations. Our goal is to provide the right IT solutions for your business, ensuring that your technology infrastructure supports your growth and success.
Why Choose Us?
- Flexible Pricing Models: We offer flexible pricing models tailored to your operational needs, including SLA-driven, ticket-based, demand-based, per-user, or per-location monthly fees.
- Rapid Response Times: Our average response time is 7 minutes for L1 issues, available 24×7, with dedicated support channels and a named Technical Account Manager.
- Compliance Support: We support compliance with industry standards, including ISO 27001, HIPAA, and SOC 2 Type 2 frameworks, ensuring that your IT infrastructure meets regulatory requirements.